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LinkLive.app User Guide

About LinkLive

LinkLive is unified communications software hosted in the cloud that provides digital-first capabilities including rich messaging, seamless customer engagement across digital and physical channels, and innovative voice and video communications.

LinkLive.app is where your Agents will go to sign in and use LinkLive every day. LinkLive offers a combination of secure and compliant unified communications with integrated advanced queuing and skills-based routing all providing unmatched capability while freeing up precious capital.

Please note: many of the features outlined in this document are controlled by LinkLive Administrators, meaning that not all of the functions that are shown are available directly to all users. Please contact your LinkLive Administrator to have features enabled. 

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