LinkLive Appointments with Calendar Integration User Guide

About LinkLive Appointments

LinkLive Appointment Scheduling is a powerful solution designed to simplify appointment booking for banks and credit unions. With its intuitive interface, customers can effortlessly schedule appointments in person or over the phone,, eliminating manual scheduling hassles and reducing administrative burdens. This seamless process saves valuable time for both customers and staff, ensuring a streamlined experience. Contact center agents and enterprise users benefit from automated scheduling, real-time availability updates, and integrated calendar management. For banks and credit unions, LinkLive Appointment Scheduling optimizes operational efficiency, enhances customer satisfaction, and allows personalized attention with dedicated time slots. Experience the convenience, efficiency, and exceptional service quality that LinkLive brings to the appointment scheduling process.

LinkLive Appointments allows your organization to create online appointment experiences, called Guest Views, so that your customers and prospects can book online appointments directly from your digital touchpoints, including websites, digital banking and email signatures.  LinkLive Appointments connects directly to the calendars of your employees, called Calendar Providers, to ensure available timeslots are chosen and invites are sent to both parties

Please note: Access to LinkLive Appointments functionality in LinkLive.app is permission controlled and not available to all users. LinkLive Appts functionality is grouped into two user personas, Appointments Managers and Calendar Providers and user management is done by an Administrator within LinkLive Admin. Please contact your LinkLive Administrator to have features enabled.