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Closing and Uninstalling

Desktop LinkLive includes features to avoid accidentally closing LinkLive and severing the connection to the LinkLive server, which can lead to missed Conversations and incorrect user status. Users migrating from Communicator will find a familiar experience that allows Desktop LinkLive to run in the computer Task tray even when the application is closed.

Understanding Minimizing, Closing, Signing Out and Quitting Desktop LinkLive

When Desktop LinkLive is configured with the default User Behavior settings in Desktop LinkLive Settings, the application will automatically start, sign in and open a LinkLive window when the computer starts. From this view, users have multiple ways to remove the application from their view

  • Minimize: Similar to other desktop applications, LinkLive will continue to run, but minimize to the Taskbar. To maximize, users click on LinkLive in Window. Users will continue to receive conversations and be notified via Computer Notifications

  • Sign-out: Users can sign-out of LinkLive using status icon in upper right or upper left. At this point the user is signed out, however LinkLive is still running in the taskbar without the user signed in. To sign in, users open LinkLive icon in Taskbar or via the LinkLive Task tray and select Open. To Quit LinkLive, users open LinkLive icon in Task tray and Quit App. This is required for uninstalling Desktop LinkLive

  • Close: Users can click the X to Close Desktop LinkLive. Unlike LinkLive.app, Closing via the X will simply close the window and LinkLive will continue to run in the Task Tray. With this, the user is still connected to the LinkLive server with their status and the user can receive Conversations. Users can update their status via the Task Tray and receive Conversations.

  • Quit: To quit the application completely, users go to the Task Tray, select the LinkLive icon and choose Quit App. This is required to Uninstall Desktop LinkLive

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Taskbar wiht LinkLive icon

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Task Tray with LinkLive icon

Uninstalling Desktop LinkLive

Dekstop LinkLive can be uninstalled from your computer just like any other desktop application. On Windows, users can go to the Search on the Taskbar and type LinkLive-Desktop. From this window, users can choose to Pin Desktop LinkLive to the Taskbar, Open the application or uninstall. If you are prompted during uninstall that LinkLive is still running and needs to be Closed, go to the Task tray, click the LinkLive icon and select Quit App.

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