Skip to main content

Overview of Agent Activities

Overview

This section will provide an overview of all of the activities available to agents within the Workforce Management feature of LinkLive.

Logging In

Agents can access Workforce Management to review their schedule for the coming week directly from the LinkLive app by clicking the Work force icon. This icon appears as a person and a line chart, shown below. The Workforce Management will allow agents to review their schedule for the next two weeks.

00 Agent - Accessing WFM.png

Agent Log In

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.